We Capture
Frequently Asked Questions

EVERYTHING YOU NEED
TO KNOW.

Straight answers on pricing, turnaround, and how we work, so you can book with confidence.

Why work with us?

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We Capture is a local team of skilled photographers serving the Pacific Northwest. Fast turnaround, uncompromising quality. That's the standard we hold ourselves to on every listing. Our full suite spans high-quality photography, cinematic video, aerial/drone footage, 3D Matterport tours, and floor plans, giving your listing the competitive edge it needs to stand out.

What services do you offer?

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Our core media suite:

  • High-quality photography
  • Cinematic video
  • Aerial & drone footage
  • 3D Matterport tours

Add-Ons

  • 2D & 3D floor plans
  • 360 Zillow tour
  • Twilight photos & video
  • Virtual twilight
  • Virtual staging

What do you charge?

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  • Photography from $300
  • Drone photos/video from $250
  • 3D Matterport from $250
  • Video walkthrough from $425

Combine services into a package and save: view packages.

Why choose a package over a single service?

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Every package is built with added value. Bundling services saves you between 20% and 40%, depending on the package you choose.

What's your turnaround time?

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Photos, 3D tours, and 2D floor plans are typically delivered within 24 hours, so expect them by the end of the next business day. Video and 3D floor plans require additional processing, with a standard turnaround of 2–3 days.

How do I book a service?

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You're always welcome to call or text us directly, but we recommend booking online, which unlocks added value and discounts you won't get otherwise.

What's your cancellation or rescheduling policy?

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We understand that unexpected situations arise. We kindly ask for at least 24 hours' notice to cancel or reschedule. A $150 fee applies for no-shows or if the property isn't ready at the scheduled time.

What payment do you accept?

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All major credit and debit cards, Cash App, check, and Zelle.

Are there any past-due fees?

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We offer a 5–7 day grace period on unpaid invoices. After that, a $35/week fee applies for each additional unpaid week.

Still Have Questions?

Reach out directly, or go ahead and book your session. We're happy to walk you through anything along the way.